Teamwork

"None of us is as smart as all of us.” Ken Blanchard, author and management expert

Fellows of the RACP curated this document to help you find high quality CPD resources on teamwork.

Resources are categorised by type:

  1. Key organisations & websites
  2. Webcasts
  3. Courses
  4. Tools
  5. Key journals
  6. Recommended reading

Professional development in Teamwork

Honing your teamwork skills will benefit not only your personal working experience but also enhance the performance of your team and the relationships with other teams and patients.

Key behaviours/areas include:

  • Working effectively and cooperatively with colleagues in other areas to ensure that patient care is seamless
  • Listening to, discussing and appropriately acting upon concerns of team and staff members
  • Actively working with the team to adjust plans in response to changing circumstances  and  discussing the team’s achievements and challenges
  • Encouraging input from all members of the team

For further information on patterns of behaviour and behaviour markers in the area of teamwork please refer to the SPPP Guide.

Short on time? Try this:

1. Key Organisations & Websites

Useful as a starting point and overview of current work in this area

CPD tipCPD TIP:  Don’t forget to claim CPD credits for any learning from these websites. Download the current MyCPD Framework here. 

  • AHRQ: Team STEPPS Program
    The U.S. Agency for Healthcare Research and Quality provides a teamwork system that aims at improving patient safety within healthcare organizations.

  • AIM
    The Australian Institute of Management offers a wide range of short courses on people management, with a focus on building effective teams. Their website also has a resource section which includes a blog on topics such as connecting team members, coping with difficult teams, team engagement, communication skills and leadership development. 

  • Mindtools
    Mindtools is a Learning and Development organisation which provides useful resources for professional development, including a blog, video library and toolkit, with a specific focus on team management. They also offer other learning opportunities through their YouTube channel, Facebook, Twitter and LinkedIn pages.

2. Webcasts

Useful for brief overviews of topics and recent developments

CPD tipCPD tip: Don’t forget to claim CPD credits for any learning from these webcasts in Category 5 (1 credit/hr). Download the current MyCPD Framework here.

  • AHRQ: Teamwork in Health Care Case Studies
    The Agency for Healthcare Research and Quality produces evidence to make health care safer, higher quality, equitable and affordable. This is a collection of videos on teamwork in hospitals, addressing issues through case studies.

  • Key principles for effective teams in Health Care
    This podcast is part of the Leadership Masterclass series produced by the NHS Education Strategic Health Authority. Prof Michael West talks about key principles for effective teams in Health Care.

  • Teamwork in Health Care - Building effective teams
    This video focuses on three elements of effective teams: a culture of trust and collaboration, commitment to a common goal and mutual accountability. It discusses team evaluation and basic concepts for teambuilding in hospitals.

  • Teamwork in Health Care - Conflict resolution
    This video addresses the need for conflict resolution skills in hospitals. It identifies the structural factors that can cause conflict, looks at practical ways for resolving them and offers some communication tools for healthcare professionals.

3. Courses

Useful for in depth, structured learning

CPD tipCPD tip: Don’t forget to claim CPD credits for any learning from these events and courses. Download the current MyCPD Framework here. 

  • AIM: Building Team Performance
    The Australian Institute of Management runs a one day face to face course on building team performance. The focus is on team dynamics and the role of the leader in creating, nurturing and maintaining a performance-based culture.

  • BMJ Learning: Teamwork
    BMJ Learning offers a vast range of short online learning modules on how to work in teams for medical doctors. Some of the resources are available for free and most require a BMJ Learning account.

  • Cognitive Institute: T.E.A.M
    The Cognitive Institute is an international provider of healthcare education. Their TEAM program is designed by clinicians, for clinicians. It focuses on resolving conflict, negotiating solutions and improving communication for enhanced healthcare team performance.

  • HETI: Teamwork Learning Pathway Courses
    HETI provides a Teamwork Learning Pathway which includes three online courses: ‘Building Effective Teams’, ‘Team Processes’ and ‘From good to great teamwork - making it happen’. Available for NSW Health employees only.

  • Sydney University: Team Management Essentials
    The Centre for Continuing Education at The University of Sydney offers a one day face to face course on team management. It is designed for managers and supervisors who want to acquire skills for dealing with conflict and difficult situations that can arise in a team environment.

  • Teamwork Curated Playlist
    This curated video library of teamwork and teambuilding courses is provided by lynda.com, an online learning company. The courses are accessible through individual, corporate, academic and government subscriptions.

4. Tools

Useful for implementing what you have learned in your daily practice

CPD tipCPD tip: Don’t forget to claim CPD credits for any learning from these tools. Download the current MyCPD Framework here. 

  • AHRQ: Team STEPPS Program
    The U.S. Agency for Healthcare Research and Quality provides this teamwork system that aims to improve patient safety within healthcare organizations.

  • The Team STEPPS Program at a glance
    South Australia Health and The University of South Australia provide a brief outline of the above Team STEPPS program, implemented in the Australian context.

  • Teamwork Performance Assessment
    WHO provides tools (questionnaires, guidelines and checklists) to assess teamwork performance in health care settings. The focus is on behaviors essential to maintaining patient safety, incident management and improving teamwork.

5. Key Journals

Useful for keeping up to date with research and finding out more on specific topics

CPD tipCPD tip: Don’t forget to claim CPD credits for your time reading these journals in Category 5 (1 credit/hr). Download the current MyCPD Framework here. 

  • Australian Health Review
    Australian Health Review is an international, peer-reviewed journal that publishes contributions on all aspects of health policy, management and governance. It also explores other matters of interest, including working in teams in the health care sector.

  • Journal of Interprofessional Care
    The Journal of Interprofessional Care is a bimonthly peer-reviewed medical journal that covers topics related to education, practice, and research in health and social care. It also publishes research on teamwork in the medical field.

  • Social Science & Medicine
    Social Science & Medicine provides an international and interdisciplinary forum for social science research on health. It often publishes research articles on themes of common interest, including teamwork and teambuilding.

6. Recommended Reading

Useful for keeping up to date with research and finding out more on specific topics

CPD tipCPD tip: Don’t forget to claim CPD credits for your time spent on these readings in Category 5 (1 credit/hr). Download the current MyCPD Framework here. 

Send Us Your Feedback:

RACP curated collections are managed by the Learning Support Unit, based on the contributions and peer review of Fellows of the College and other experts.

We thank Dr Mike Shepherd and A/Prof Ruth Marshall for their contributions to the teamwork page.

Tell us what you think about this page and make suggestions for improvement by emailing myresources@racp.edu.au.  

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