Introducing our new Member Support Centre

We’re thrilled to announce the launch of our new Member Support Centre (MSC), which will replace our current contact centre. The MSC aims to deliver more responsive, efficient, and timely support, acting as your central point of contact for all your enquiries.

In addition to general support, the MSC will broaden its services to manage all RACP-related questions, including your training enquiries, complaints, booking call-backs, Training Management Platform (TMP), and other technical support, plus more.

By submitting your enquiry through the MSC, you’ll receive regular updates on the status of your case, as well as a streamlined follow-up process. We are committed to these improvements and will keep enhancing our service to better serve your needs.

A message from our CEO

"We've taken your feedback to heart, and this initiative is a significant step towards meeting the high standards you expect from us. Whether through call, chat, or email, we're committed to enhancing our support services and ensuring every enquiry is handled with care and efficiency. We're excited about these improvements and remain dedicated to continually raising the bar for members." Steffen Faurby, CEO