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We're committed to providing excellent customer service that reflects our service principles of being collaborative, relevant, human, proactive and transparent.

Have a question? Chat with us by clicking the "Live Chat" box at the bottom right of your screen. Alternatively, submit your query via the form and we'll respond as soon as we can.

Let us know how we're doing. We value your feedback whether you're happy with a service or product we provide or if we fall short. Your input helps us improve our service to you.

Make a complaint. We'll handle your complaint in a fair, timely and transparent way. All complaints will be recorded. Please provide a detailed description of the issue and how you'd like it addressed. For further details see the College's Complaint Management Policy. (PDF)

To make an anonymous complaint, select “I wish to remain anonymous” below or call our Member Services team.

Whistleblowing. If you wish to disclose or report conduct that is deemed misconduct or an improper state of affairs, you should review the College’s Whistleblower Policy (PDF) to first to see if it is more appropriate to raise your matter via that process.

Whistleblowers are eligible for protections when they make Protected Disclosures under the Corporations Act. If you are making a Protected Disclosure, the College will not reveal your identity or the contents of your report to others unless you consent to us doing so, or we are required or authorised by law to do so.

The College has also engaged the services of “Fair-Call” an independent and external service which is authorised to receive whistleblowing reports in relation to the College. For further details on how to lodge a report, please refer to the RACP Fair-Call website.

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1300 697 227 (+61 2 9256 5444)
8:30am to 5:30pm, Monday to Friday

145 Macquarie St 
Sydney NSW 2000

Aotearoa New Zealand

0508 697 227 (+64 4 472 6713)
10:30am to 7:30pm, Monday to Friday

Level 10, 3 Hunter Street
Wellington 6011

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