Contact us
If you have an enquiry, some feedback, or a need for general help, contact the Member Support Centre (MSC) by one of the methods below.
The MSC provides RACP members with responsive, efficient, and timely support. By using the MSC, you'll receive regular updates on the status of your case and have a central contact point if you ever need to follow-up on an enquiry.
Have a question?
You can contact us by:
- using the query form below
- clicking on the Live Chat icon
- giving us a call
For log in help, you can also check out our self-service guides.
Making a complaint
We'll handle your complaint in a fair, timely and transparent way. All complaints will be recorded. Please provide a detailed description of the issue and how you'd like it addressed. For further details see the College's Complaint Management Policy. (PDF)
To make an anonymous complaint, select “I wish to remain anonymous” below or call our Member Services team.
Whistleblowing
If you wish to disclose or report conduct that is deemed misconduct or an improper state of affairs, you should review the College’s Whistleblower Policy (PDF) to first to see if it is more appropriate to raise your matter via that process.
Whistleblowers are eligible for protections when they make Protected Disclosures under the Corporations Act. If you are making a Protected Disclosure, the College will not reveal your identity or the contents of your report to others unless you consent to us doing so, or we are required or authorised by law to do so.
The College has also engaged the services of “Fair-Call” an independent and external service which is authorised to receive whistleblowing reports in relation to the College. For further details on how to lodge a report, please refer to the RACP Fair-Call website.
Talk to us instead
Australia
1300 697 227 (+61 2 9256 5444)
8:30am to 5:30pm, Monday to Friday
145 Macquarie St
Sydney NSW 2000
Aotearoa New Zealand
0508 697 227 (+64 4 472 6713)
8:30am to 7:30pm, Monday to Friday
Level 10, 3 Hunter Street
Wellington 6011
College locations