Our Consumer Advisory Group is a panel of community members with a background in health consumer affairs, and representing a wide variety of patient and consumer groups across Australia and New Zealand.
Led by one of our Fellows, they advise us on how to improve consumer engagement and patient centred care across our professional standards and education approaches, as well as policy and advocacy activities.
Associate Professor Nick Buckmaster | Co-chair
Nick's a general and respiratory physician with the Gold Coast Health Service. He has a special interest in developing strategies for reducing the fragmentation of healthcare for complex and frail patients and improving the efficiency of health service provision. He has many years of experience serving on peak College committees including the RACP Board, College Policy and Advocacy Council and Adult Medicine Division Council.
Debra Letica | Co-chair
Debra’s the Chair of WA Primary Health Alliance Community South Committee, Community Member of the Pharmacy Registration Board of WA, and member of NPS MedicineWise Choosing Wisely Advisory Group. In April 2018, she received a Health Consumer Excellence Award for her commitment to improving health outcomes and patient experience. Debra's interested in reducing health disparities and integrated care for people with disabilities, building collaborative teams and improving the health system.
Melissa serves on the ABC Advisory Council, My Health Record Operations Management Committee, the Women’s and Children’s Health Network Governing Council and AHPRA’s Community Reference Group. She's been involved in the My Health Record Expansion Programme Steering Committee and Choosing Wisely’s Consumer Engagement and Activation Project Expert Working Group. Melissa's interested in consumer-centred care, digital health and children’s health.
Henry's participated on healthcare committees for Consumers Health Forum since 2008. He's currently a member of the Department of Health’s TGA Advisory Committee for Complementary Medicines and Consumer Consultative Committee on Health Technology Assessment. He's also a member of the College of Intensive Care Medicine’s Community Advisory Committee and the CALD Advisory Committee for Northern Sydney Local Health District.
Tenā koutou katoa
Ko Taranaki te mounga
Ko Whai-tara nui a Ngarue te awa
Ko Te Atiawa ratou ko Ngati Mutunga o Wharekauri, Ko Ngati Maniapoto ngā iwi
Ko Ngati Te Whiti raua ko Ngati Rāhiri ngā hapu
No Taranaki au
Ko Kaimanāki Oranga
Ko Sheldon Ngatai toku ingoa
No reira, tena koutou, tena koutou, tena koutou katoa
Greetings to everyone
Taranaki is the mountain
Whai-tara nui a Ngarue is the river
These are the names of the main tribes that I belong to
These are the names of the sub-tribes I belong to
I am from Taranaki
I am a Consumer Advisor
My name is Sheldon Ngatai
Therefore, greetings once, greetings twice, greetings to everyone once again
Sheldon has 10 years experience and understanding as a Consumer Advisor, bringing with her a strong cultural perspective and extensive governance skills. She is currently involved in the strategic planning and implementation of services throughout all 20 District Health Boards within Aotearoa New Zealand. Her greatest achievement and involvement to date has been in the development of the Cancer Nurse Coordinator role, Faster Cancer Treatment, Psychosocial Oncology services and Hand Hygiene. Sheldon herself overcame breast cancer 11 years ago.
Bradley Rossiter OAM
Brad is an active consumer representative based on the South East Coast of NSW. He sits on several local, state and territory health committees and chairs the Eurobodalla NSW Health Service Community Representative Committee. Since the age of 5, Brad has been living with Type 1 Diabetes. He has experienced several serious complications including loss of sight, amputation of both legs below the knee and end-stage renal failure. Fortunately, Brad has since received a kidney and pancreas organ transplant. Among his many awards and accolades, Brad received an Order of Australia Medal in 2020 for his service and achievements.
Hamza's been involved in community engagement with a focus on social inclusion, health access for people from multicultural backgrounds and people living with physical and mental health challenges. He's a member of ACSQHC Clinical Communications Advisory Group, Healthcare Consumers Queensland Collaborative and the Queensland Mental Health Commission Advisory Council.
Terry’s an Aboriginal Community Elder, connected with the Goreng Goreng, Yiman and Gangalu tribes in central Queensland. He’s currently an Indigenous Outreach Worker with the Institute for Urban Indigenous Health. Terry’s a member of the Consumer Advocacy Group at Caboolture Hospital and a Consumer Advocate for the Heart Foundation Lighthouse Project at The Prince Charles Hospital, Brisbane. Terry understands marginalised people, their lifestyles and family issues.