It Pays to Care

An imperative for change and call to action on workers compensation schemes.

The Australasian Faculty of Occupational and Environmental Medicine (AFOEM) are leading the call to improve the health and recovery outcomes for people who experience a work injury, including reducing barriers to care.

The AFOEM have developed 2 complementary documents which focus on work injury management:

Bringing evidence-informed practice to work injury schemes (PDF) presents the evidence regarding psychosocial factors as barriers to return to work and the evidence about how these barriers can be addressed. The paper describes ways to improve scheme delivery in the 4 central work injury domains of leadership and regulation, case management, the workplace and healthcare.

A values and principles based approach to bringing evidence-informed practice to work injury schemes (PDF) which describes the values and principles of healthy insurance schemes and sets out why 'it pays to care'.

There's a need to reduce work disability, with effective work and accident injury systems that support recovery and return to work. This policy aims to lead a national discussion about evidence-informed practices, including:

  • systematic capture of psychosocial information for individual claims, with proactive management of biopsychosocial risks
  • ensuring that scheme cultures, systems and processes don't create unnecessary barriers to recovery
  • scheme operations that are based on the values and principles of fairness, including collaboration, timeliness, trust and reciprocity, personalised and respectful communication, and empowerment of stakeholders
  • regulation that supports the development of industry skills and collaboration
  • workplaces providing constructive approaches to injury management
  • case management that's proactive, timely and return to work focused
  • evidence based healthcare with collaboration between healthcare practitioners and the workplace/case management

Watch an introduction by Dr Mary Wyatt, AFOEM Project Lead.

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