National Diabetes Services Scheme Health Professional Portal – Now available

Date published:
20 Jul 2022

The National Diabetes Services Scheme (NDSS) is an Australian Government initiative administered by Diabetes Australia. The NDSS supports more than 1.4 million Australians with diabetes through product distribution, education and information to assist with the self‑management of diabetes.

The new NDSS IT system will include the NDSS Health Professional Portal, to provide authorised health professionals who support people with diabetes with the option to complete and certify NDSS forms online in conjunction with their patients.

The NDSS Health Professional Portal has been designed to provide a quicker and more efficient process to register and connect patients with the NDSS for access to subsidised diabetes products. Development has been informed by the participation of relevant health professionals in a User Reference Group, consisting of credentialled diabetes educator, general practitioner, practice nurse, general practice manager and nurse practitioner representatives.

The NDSS Health Professional Portal will provide authorised health professionals and their patients with a near real time NDSS registration process and generation of an NDSS registration number to the patient via text within minutes. This process will facilitate same day purchase of required diabetes products from an NDSS Access Point (usually a community pharmacy).

Other forms and beneficial features integrated with the portal are:

  • blood glucose monitoring strip six-month access form
  • insulin pump consumable access form
  • syringe or pen needle access form
  • some Continuous and Flash Glucose Monitoring forms
  • search for existing NDSS registration
  • ability to update patient details
  • streamlined registration process
  • generation of a NDSS registration number within minutes of form submission.

*Additional Continuous and Flash Glucose Monitoring forms will be included at a later date.

Health professionals who are authorised to certify NDSS forms can now access the NDSS Health Professional Portal from the NDSS website, create a unique account and complete a user profile.

The NDSS Health Professional Portal is an optional business process. Forms are still available for download through the NDSS website.

User information about the NDSS Health Professional Portal is available online, or call the NDSS Helpline on 1800 637 700.

Tags: eBulletin

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