AIHE Managing Disruptive Clinicians Course

Learn the fundamentals and practical strategies for managing challenging behaviour in your work environment with the AIHE Managing Disruptive Clinicians Course.

Designed for clinician leaders, healthcare directors and senior executives, this course is delivered through interactive learning in a stimulating and supportive environment.

The course provides a comprehensive toolkit for healthcare leaders, including recognising early indicators of impairment, responding to crisis situations, and introducing participants to the AIHE RIJC© Behaviour Management Program for the effective management of disruptive clinician behaviour.

This course covers the key tools required by healthcare leaders responsible for managing clinical staff, including reporting obligations, clinician welfare, procedurally fair investigations, and the effective management of impairment and disruption in healthcare settings.

Upon completion of the course, you will be able to:

• identify and recognise early markers of impairment and apply crisis intervention techniques in confronting scenarios
• outline the healthcare leader’s role in evaluating and managing the welfare of an impaired and/or disruptive clinician
• develop and implement effective clinician welfare action plans
• understand the healthcare leader’s role in mandatory reporting requirements and in identifying and assessing patient and staff risk
• understand the leader’s role in setting the tone for positive cultures within healthcare organisations
• effectively implement and adapt the AIHE RIJC© Behaviour Management Program within unique organisational settings

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